To keep drop-off running smoothly, all items must be fully prepared before you arrive. Inspect all clothing and non-clothing items for stains, holes, missing buttons, pilling, excessive wear, or missing pieces. Toys and baby gear must be clean, fully functional, and include working batteries. All baby gear and toys should be thoroughly wiped down prior to drop-off.

Drop-off appointments must be scheduled online in advance. Clothing must be sorted by gender and size before arrival. Proper sorting is required and helps ensure a faster and more efficient drop-off process for everyone.